Terms & Conditions
1. The Company
The website is owned by VAST MAKE IKE (10GR Hotel and Wine Bar) and is fully compliant with the GDPR law through the webhotelier.
2. General Transaction Terms
The use of the website and the services offered are governed by General Terms of Business applicable to all the offered services of the company, whether electronically or by telephone or directly at the hotel reception. By booking a room or other service offered by the 10GR Hotel and Wine Bar, each user accepts the General Terms and Conditions.
Room reservations are made by the company's applications, either directly from the webhotelier application installed on this website, by telephone via the hotel reception and by email. The order binds the user who makes it and is governed by the trading terms and cancellation policies.
The user has the possibility to advance the whole price of the part of this accommodation by depositing in our bank account.
5. Cancellation Policies
Cancellations up to 21 days prior to arrival are not charged. For cancellations or changes in less than 21 days and in case of non show the charge is 100% of the amount.
6. Payment methods
In order to pay for the reservation and accommodation, the user can use a credit card (visa, master card, amex) and cash.
7. Confirmation of Reservation
Once the booking is complete the user will receive the email in which he will declare his reservation confirmed! The responsibility for any mistakes in case that the reservation is made by the user, charges the user himself.
8. User Responsibility
The use of the site should be made by people over the age of 18. It is forbidden by the user of the site to reproduce content without the owner's approval
11. Access to everyone
10GR Hotel & Wine Bar is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. Whilst 10GR Hotel & Wine Bar strive to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.